The Consumer Salon

E-Bay is certainly a hit to the market especially for the buyers. The concept of online shopping or bidding for that matter do not appeal too much for buyers but the emergence of E-Bay made a difference to that. Both buyers and sellers are flocking in the site in order to conduct their business there. What is the real reason why E-Bay became a hit for buyers?

Well, one of the reasons for the success is the concept that E-Bay had. Auctioning is a good way to bargain the products but at the same time still have a profitable business. The concept also of people from all over the world makes it more fun. Most buyers are also looking for a sweet deal in the internet because they originally have the original price in their hands. A good yet quality bargain for customers is important because they are looking for their money’s worth. Aside from that, E-Bay serves as an online mall or “internet shopping haven” for buyers that do not want to be bothered when it comes to hopping from shops to shops. E-Bay offers a variety of choices for their buyers which make it fun. The choices and alternatives that E-Bay offers attract customers who are always on the look out for something new and fresh. On the other hand, the transactions held in E-Bay are safer and secure if compared to other portals. In E-Bay, they guarantee the safety as well as the quality of products once a buyer has purchased it.

When it comes to the design and lay-out, E-Bay keeps it simple and hassle-free which really is a priority for buyers that are not particularly technology sassy. The simple design that graces the computer screen is one of the reasons why people go to E-Bay and purchase what they want online. As others would say it, simplicity is the key and it is indeed a key to the success of E-Bay. Another factor which makes E-Bay click is the communication ability of the site. Both buyers and sellers have the chance to communicate openly with each other. Both parties could exchange views and opinions which could help both parties as well as E-Bay.

E-Bay is viewed by buyers as a refreshing change against the tight grip of big companies towards buyers. In E-Bay there is freedom and choice in every transaction made.

You know you should take care of your computer, but you don’t know what registry is and what’s the difference between hard-drive and memory stick is. Don’t worry, these tools will do it for you and you don’t even have to set them up.

O&O Defrag Professional (O&O Software GmbH)

The new O&O Defrag Professional Edition for Windows-based workstations unlocks the hidden performance of your computer. This software will optimize your hard disk in Windows XP Home, Windows XP Professional, Windows 2000 Professional, and Windows NT 4 Workstation, securely repacking fragmented files together for more efficiency.

O&O Defrag’s O&O OneButtonDefrag Technology lets you sit back and relax while the optimal defragmentation configuration is tailored directly to your system. A job is created and then executed, making performance improvements on your system noticably faster. Even in large networks, this sort of automation can lead to unbelievable savings in network administration resources.

Webroot Window Washer (Webroot Software)

Many people do not realize that Internet browsers, as well as many other software products, store information about what they have been doing on their computer systems. Anyone can simply turn on your system and see exactly what you have been doing on your computer. Also, the tracks that are left behind can take up large quantities of valuable hard drive space. Recovering this space can be very beneficial by improving the overall speed and performance of a computer.

Cleaning up the history of your activities can be a tedious chore of manually removing each history file or entry. If privacy and disk space are to be maintained, this process must be performed every time you use your computer. Window Washer can automatically clean up your browser’s cache, cookies, history, recent document list, and much more! Window Washer can run in the background and clean up your tracks when you are done surfing the internet or any other time you choose.

Acronis Disk Director (Acronis)

Acronis Disk Director Suite is disk partitioning software that allows you to automatically or manually resize, copy, and move partitions without losing data. It also lets you reorganize the hard disk drive structure and optimize disk space usage. Acronis Disk Director Suite provides a powerful, reliable, and easy-to-use way to manage booting of multiple operating systems on a single PC.

Disk Director’s integrated Disk Editor program is the only utility in a consumer-level package that can read and write raw data directly from NTFS disks, and only experts should touch it.
The interface is packed with essential tools for jumping to special disk sectors like partition tables and boot sectors. The help system is a detailed technical reference to disk structures.

Download Links:

http://www.deprice.com/oodefragpro.htm

http://www.deprice.com/webrootwindowwasher.htm

http://www.deprice.com/acronisdiskdirectorsuite.htm

John Deprice runs a website devoted to PC tools specifically for newbie users. Visit it at http://www.deprice.com/utilities-8-1.htm

Be lustrous today to analyze if you have a great offer or if you don’t with the merchant bank that offers you a money loan. 15.1 percent loan rate may come out so bonny but will that be unceasing after you have to return your money loan. Now you can suss out rates quickly online and see to it if there are other sneaky conditions you should be aware of. It makes no difference if you live in Charleston West Virginia or in Albany New York a beneficial online analysis will salve you often a lot of anguish. Lots of of the banks wil show you a rate of interest that looks good but doesn’t feel advantageously or so after a period of time. Check out to see if the moneylender who wants to give you a loan is secure.

Translated it says: Woon je in Moerdijk of Tholen en heb je BKR registratie. Lenen met een BKR registratie is nergens zo eenvoudig. Koop een nieuw huis met met geld lenen negatieve bkr registratie, 454329 euro is altijd mogelijk om te financieren. Van Rijnwoude tot Weesp, geld lenen met zonder BKR registratie kan hier altijd.

A bank in Newport Beach California or so can have a total completely different actual interest rate for a 20000 dollar bank loan then a moneylender in Dallas Texas and that makes a big clear difference in your yearly costs. That’s the reason why now you really need to look into and jut if you can have a credit loan at a solid percent rate.

Traditionally, storytelling was reserved for passing information and preserving history. Elders would share tales of the best hunting grounds and seasonal shelters to make sure younger generations were able to provide basic necessities. These stories were presented in an entertaining fashion to make sure the youngsters listened and retained the information. There weren’t sticky notes to use as a reminder back then, so these stories were very important.

Each story had meaning. The story of a battle might teach about enemies, heroes, or trust. A story about a flood might contain a lesson of a valley to avoid during the spring as creeks would rise. A tale of achievement might motivate a person to be a leader or encourage them to think of others. These stories tied the group together, forming a bond of shared history and lineage.

Today, stories are told for entertainment, but there is still the potential for a deeper meaning. Basic needs are met for the most part and we don’t need to know where the best hunting grounds are or where we can find shelter in the winter. Instead, we share tales of love, horror, and drama. With basic needs met, we can focus on higher needs, such as the need for love, helping those less fortunate, or achieving our personal goals.

Although the reason for sharing the stories has changed, there is still a reason present. When you are writing a tale, ask yourself what you hope the reader will remember when he finishes. If it’s a romance, do you want to share what should be avoided or a feeling of hope for the future? If it’s a horror story, is there a moral contained in the tale? Each story, regardless of genre has the potential to convey a message. Make sure you are clear on the message conveyed so the reader will understand the point of the story.

In order to clearly convey the meaning, time frames are integral to any tale. Depending on the story to be told, the time frame can vary from a couple of minutes to an entire lifetime. It’s important to determine the timespan limits for your story prior to beginning the tale.

To keep the story interesting, you must have a clear idea of where it begins and ends. This doesn’t mean the entire tale must be outlined before it even begins! I rarely begin a story and have it follow the intended path. Instead, you need a general idea of what you want to convey to your audience in this tale.

By having a clear idea of where the story starts and where you think it should end, you limit the potential for rambling. I have a hard time ending stories. In the process of telling the tale, I fall in love with many characters and want to know what happens next. I know many writers fall into this trap and lose their way in the story.

While I enjoy the never-ending possibilities of a new character, my reader may not feel the same. Most readers want to read a story and come away with a clear idea of why the story was told. They want to gain some insight into humanity, learn a new concept, or experience an adventure through the eyes of another. While you want to pique their curiosity about your characters, and their continued wellbeing, you don’t wish to bore your reader with a rambling tale that goes nowhere.

Each genre of writing has a different focus, but all tales lend themselves to structured writing if you take a moment to think before writing. There is a clear beginning to the adventure and after it ends, so should the tale. Have a clear idea of the story and the meaning you want to share with the reader before you start writing. Think the story through, decide which information is important, and then write it down. Introduce the characters and get to the meat of the tale quickly so you don’t lose any readers along the way.

Evie Browne-Paterson is publisher of EvieB’s New-Z, an ezine aimed at people with a business who want to promote it for free or at little cost. Subscribers are provided with Free marketing software, marketing ebooks, marketing articles, techie tips, contests, where to get bargains, original promotion concepts and more. $590 worth of free advertising as a subscription bonus and two free ads to 32k+ each week!

To subscribe, visit http://evieb.com/new-z.html

KH: How important has publishing an ezine been to your business?

EBP: It is the basis of my business so it is very important.

KH: How long have you been running an ezine and how many subscribers do you have?

EBP: Just over a year, October 2001, and I now have over 32,500 subscribers.

KH: Do you submit your ezine to directories and/or announcement lists and if so how effective has this been in gaining new subscribers to your publication?

EBP: Yes definitely and I resubmit every other month. I use Ezine Announcer software to do this. It automates the process and makes it much quicker.

KH: Do you write and use your own articles to promote your ezine? How valuable has writing articles been in promoting your ezine?

EBP: Yes. Not as often as I’d like to but I should have more time now that I’ve just left my full time job. Writing was the whole reason I started an ezine in the first place. I’ve always wanted to write because I enjoy it tremendously and it is very rewarding. Promotion wise for the ezine, articles are a great tool.

KH: What methods do you use to promote your products or services within your ezine?

EBP: I use a passive method to promote my services. I don’t like to force things down people’s throats because if they want to advertise with me, they will. I’m more focused on helping my subscribers get something of value from my ezine. I always use EzineAdAuction to sell advertising so it’s more consistent for me to use that method instead of pushing advertising to my subscribers. Mind you, if I have a special going, I just include it in the Editor’s Blurb to let my subscribers know.

KH: How do you go about preparing your ezine for publication?

EBP: I do a lot of research in the days leading up to publication and send myself links, information, etc., that I will use in the ezine via email. I keep it in my inbox and then include the information in my ezine when I’m actually getting the ezine ready.

When I’m preparing the ezine, I use the previous issue so I can continue along the lines of the last edition and I update it to the current issue.

As I publish online, I need to copy and paste everything into notepad first and then I make sure all the links open in a new window, and lastly, I run the spell checker over it before uploading. Then I test the tracking link to make sure it works before I send out an email with the tracking link included.

KH: Any advice to future ezine publishers? Things to look out for or things to concentrate on when publishing an ezine?

EBP: Yes. Make sure you have a good web host that won’t shut you down at the first spam complaint. I’ve had several complaints and I only ever send email to personal friends or my subscriber list. Quite often it’s a virus sending the spam and not me. I’ve never sent spam in my life. It’s just not worth risking everything you’ve worked hard for to lose over a single complaint!

Another thing: Don’t complain to your subscribers! They don’t want to hear it! If you use your ezine as a place to complain, then rewrite it, and rewrite it again until it’s out of your system – then click send when you’ve rewritten it completely to sound more positive! :~)

Ask other publishers for resources and help. They’d be happy to help you out.

Try to keep organized so you don’t spend too many hours getting your ezine ready. Make up a mental plan of what you want to include in advance, or write it down. Try not to publish late if you can help it, but these things do happen sometimes. :~)

RFID technology is used frequently today and has been around since the 1920s, but not many people know about, or understand it. RFID stands for Radio Frequency Identification and is used to store and retrieve information. This information is stored and retrieved using RFID tags or transponders. RFID tags are small and can be incorporated into many products. The tags have antennas that allow them to receive and respond to radio-frequency queries from an RFID transceiver.

Two Types of RFID Tags

There are two types of RFID tags; active tags, and passive tags. Passive tags do not have their own power supply, but rather receive their power from a tiny electrical current present in the antenna that is induced by an incoming radio frequency scan. Because of the small power present in the system, passive RFID tags are used only in short distances (such as an ID card).

Active RFID tags have a power source and therefore are much stronger and can be used over larger distances and are therefore more highly effective. Active RFID tags also have the potential to store more information than their passive counterparts. Some active RFID tags have a battery life of up to ten years.

The System of RFID

RFID works off of a system that relies on tags, tag readers, tag programming stations, sorting equipment, circulation readers, and tag inventory wands. RFID is generally used in security, because security gates are programmed to read the RFID tags and then either open or close accordingly. The system helps the information be easily transmitted via an RFID device. Systems have evolved over the years along with RFID chips. The hope is that RFID will one day be available to everyone (meaning consumers) because it will be more efficient and cost effective to implement RFID processes.

Where is RFID Used?

RFID can be found almost everywhere. RFID can be found in bookstores and CD stores. The little alarm that sounds if a CD has not been scanned is made possible by an RFID chip. RFID chips are found on animal tags, on books in libraries, in car alarms and car lock systems. RFID can also be used to detect motion. This could be very useful in the coming years in terms of prisons. In 2004 the Ohio Department of Rehabilitation and Correction (ODRH) approved a $415,000 contract to test RFID technology in prisons. The idea is that the prisoners will ware wristbands that will watch their movement. If there is any movement, which is out of the ordinary, security will be alerted. This technology will be employed in many states in the coming years.

Conclusion

RFID technology seems to have endless possibilities. Some critics of RFID technology say that it violates the privacy of citizens. This is based on the fact that RFID can be used to track whereabouts of people and obtain personal information. Putting all of this power into a little chip makes it undetectable. However, RFID can also possibly be used in driver’s licenses for faster police scanners, and as a way to monitor hospital patients. With every potentially harmful application of RFID, there are several wonderful applications. It will be interesting to see all of the wonderful applications of RFID in the future.

Approximately 4 million people in the UK use ADSL with an extra 2 million using a cable connection, meaning 6 million people in the UK have an always-on internet connection. Of these over 1.7 million are subscribed to BT’s broadband package, making them the UK’s main broadband provider.

Back in August 2000 BT first launched its high-speed internet connection to customers. Initially only available to around one third of UK households and costing £500 a year it was the first step in many to Broadband Britain.

There are currently only 2 ways to connect to ADSL in the UK. Recently a technique called Local Loop Unbundling means you don’t need to have a BT phone line, but at the moment only 1% of people on broadband in the UK use this method. The only other way to connect transforms an existing BT phone line into a high-speed digital line. This is only available with a BT phone line though, so even if you don’t subscribe to BT’s package your ISP still has to pay BT money to maintain and connect your line. Because of this BT has been able to dictate the availability of broadband in the UK for a few years now.

For fear that UK telecoms watchdog Ofcom would break-up the company because they held a monopoly by owning all the phone lines and means to connect to broadband, BT has agreed to offer rival companies access to the “Local Loop”, which is the network of telephone lines around the country. By doing this BT could stand to lose many customers as other companies can offer their broadband directly and without having to pay BT expenses.

Since the introduction of ADSL in the UK many potential customers found their local exchanges were simply out of date and the lines too old to be able to handle this new technology. Campaigns run country-wide as BT will only upgrade exchanges if there is adequate interest. ADSL is still not available in many villages and more rural areas of Britain but BT is vastly expanding and upgrading its network to try and cover all the country, Broadband is currently available in more than 96.6% of all UK households.

BT’s standard package is 2Mbps with a 1 GB monthly download limit. This means you can only download 1 GB’s worth of content, be it WebPages, music or movies, a month. This is more than enough for typical WebPages, but excessive music downloads will result in your account being suspended or limited for the rest of the month. You can upgrade your broadband to a 15 GB monthly limit for a little extra a month. BT also offers Pay As You Go dialup and unlimited dialup contracts.

BT Broadband also offers a variety of packages and upgrades designed to suit every user. You can upgrade to a gaming account to play xbox and PS2 games online, you can setup parental filters for your children, and there’s protection against spam, junk mail, pop-ups, virus’s and online intruders.

One of the main reasons people will continue to signup to BT is its reliability. They have broken the mould of all ISPs having poor customer service and are incredibly helpful with setting up your connection.

BT are aiming to trail their 8Mbps connection soon, intending it to be in common use by the end of the year. BT’s ultimate goal is making broadband available throughout the country, including rural areas.
About The Author:

Neil Shevlin is the owner of
UK Cheap Broadband which is a great place to find broadband links, resources and articles.

For more information go to:
UK Cheap Broadband

www.ukcheapbroadband © Copyright 2005

Please feel free to copy and paste this article and it’s resource information.

The major reason I recommend getting your hands on real Cisco equipment rather than a simulator is that real Cisco routers give you the chance to practice and learn show and debug commands.

The knowledge you acquire from debugs is invaluable. Frankly, it’s this knowledge that puts you above the ‘average CCNA who doesn’t have that hands-on experience. Watching debugs in action also gives you a head start on the CCNP. Since 90 – 95% of CCNAs go on to pursue the CCNP, it’s a great idea to get started with debugs now.

Don’t make the mistake of waiting until you’re studying for your CCNP and CCIE to start learning debugs and shows. The work you do for the CCNA is the foundation for everything you’ll do in the future.

Never, ever, ever practice debugs on a production network. There are debugs that will give you so much information that the router actually becomes overloaded and then locks up. Never practice debugs on a production network.

It’s important to know the proper show and debug commands for ISDN for several reasons. First, by watching ISDN in operation, you can see its processes and better understand what’s going on. Secondly, it’s difficult if not impossible to properly troubleshoot ISDN without knowing the proper show and debug commands. (It’s easy to overlook an ISDN authentication error just by looking at the configuration, but running debug ppp negotiation will quickly show you where the problem lies.)

Let’s take a look at the ISDN show and debug commands that every CCNA and CCNP should know.

Show ISDN Status

If you only know one ISDN show command, it’s got to be this one. Always use this command after configuring your ISDN switch type and any necessary SPIDs. The command will show you the switch type (and will also show you if you did not configure a switch type), and whether the SPIDs you entered are valid:

R1#show isdn status

Global ISDN Switchtype = basic-ni < ISDN switch type is correctly configured.>
ISDN BRI0 interface

dsl 0, interface ISDN Switchtype = basic-ni

Layer 1 Status:

ACTIVE

Layer 2 Status:

TEI = 91, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED

TEI = 92, Ces = 2, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED

Spid Status:

TEI 91, ces = 1, state = 5(init)

spid1 configured, no LDN, spid1 sent, spid1 valid < SPID 1 is good.>

Endpoint ID Info: epsf = 0, usid = 1, tid = 1

TEI 92, ces = 2, state = 5(init)

spid2 configured, no LDN, spid2 sent, spid2 valid

Endpoint ID Info: epsf = 0, usid = 3, tid = 1

Layer 3 Status:

0 Active Layer 3 Call(s)

Activated dsl 0 CCBs = 0

The Free Channel Mask: 0×80000003

Once in a while, you’ll get this output from show isdn status:

R2#show isdn status
The current ISDN Switchtype = basic-ni1
ISDN BRI0 interface

Layer 1 Status:

ACTIVE

Layer 2 Status:

Layer 2 NOT Activated

Spid Status:

TEI Not Assigned, ces = 1, state = 3(await establishment)

spid1 configured, no LDN, spid1 NOT sent, spid1 NOT valid

TEI Not Assigned, ces = 2, state = 1(terminal down)

spid2 configured, no LDN, spid2 NOT sent, spid2 NOT valid

Check your running configuration, and if the SPIDs look good, simply close the BRI interface and open it again. Then run show ISDN status again. If you then see ’spids are valid, you’re ready to proceed. If you still see a message that the spids are invalid, you’ve most likely mistyped the SPID.

Show Access-List

What’s this command got to do with ISDN? Everything.

Remember how the ISDN link comes up in the first place? Interesting traffic. By default, there is no interesting traffic. You define interesting traffic with the dialer-list and dialer-group commands, AND the access-list command. If you have a problem with your link never coming up or with it coming up and staying up, use this command to see what traffic has been defined as interesting.

Show Dialer

Another helpful command to determine why an ISDN link is coming up and staying up. This command shows you how many successful calls and failed calls have taken place, what the current idle-timer value is (by default, it’s 120 seconds), and most importantly, what the source and destination was for the current interesting traffic:

R1#show dialer
BRI0 – dialer type = ISDN
Dial String Successes Failures Last called Last status
8358662 1 0 00:00:59
successful
0 incoming call(s) have been screened.
0 incoming call(s) rejected for callback.

BRI0:1 – dialer type = ISDN
Idle timer (120 secs), Fast idle timer (20 secs)
Wait for carrier (30 secs), Re-enable (15 secs)
Dialer state is data link layer up
Dial reason: ip (s=172.12.21.1, d=172.12.21.2) < s=Source, d=Destination >
Time until disconnect 62 secs

< Idle timer, reset by interesting traffic only >
Connected to 8358662 (R2)

Here, you can see that the idle-timer value is at its default, that there are 62 seconds left until the link comes down (unless interesting traffic resets the timer), and that the source of the interesting traffic was 172.12.21.1 and the destination is 172.12.21.2. If that destination is the multicast address of a routing protocol – say, 224.0.0.5 for OSPF – you know what traffic is keeping the line up.

Show ISDN History

Want to see what calls have been made in the last 15 minutes? Just run this command. It’s helpful if you’re walking in to an ISDN troubleshooting situation and want to see what calls have been made.

R1#show isdn
history——————————————————————————– ISDN CALL HISTORY——————————————————————————–History table has a maximum of 100 entries.History table data is retained for a maximum of 15 Minutes.——————————————————————————–Call Calling Called Remote Seconds Seconds Seconds ChargesType Number .Number Name Used Left Idle Units/Currency———————————————————————————————————–Out 8358662 R2 121 0Out 8358662 R2 121 0—————————————————————————————————–

Debug PPP Negotiation

Not only do you need to know this command for your CCNA and CCNP exams, you MUST know it to be an effective ISDN troubleshooter.

When PPP authentication is first configured, it’s simple to mistype a password, or forget to configure a ‘username / password combination. Instead of continually reading your running configuration to see what the problem is, run debug ppp negotiation and send a ping to bring the line up. You’ll quickly see where the problem is.

R2#debug ppp negotiation
PPP protocol negotiation debugging is on
R2#ping 172.12.21.1

BR0:1 PPP: Phase is AUTHENTICATING, by both
< Both routers are authenticating the other with CHAP. >
BR0:1 CHAP: O CHALLENGE id 1 len 23 from “R2″
< R2 is sending a challenge to the remote router. O = 'outgoing. >
BR0:1 CHAP: I CHALLENGE id 1 len 23 from “R1″
< A CHAP challenge has come in from R1. I = 'incoming>
BR0:1 CHAP: O RESPONSE id 1 len 23 from “R2″
< R2 is sending a response to the challenge. >
BR0:1 CHAP: I SUCCESS id 1 len 4
< A success message has come in , indicating the challenge was successfully met. >
BR0:1 CHAP: I RESPONSE id 1 len 23 from “R1″
< A response to the challenge sent to R1 is now coming in. >
BR0:1 CHAP: O SUCCESS id 1 len 4
< The challenge was successfully met by R1, and a success message is sent. >

By mastering these simple ISDN show and debug commands, you increase your chances of passing the CCNA and CCNP exams greatly, and vastly improve your on-the-job skills.

I recommend you visit www.cisco.com/univercd for more show and debug commands. Learning to negotiate this valuable online resource will truly help you become more valuable on the job. Every Cisco router and switch command, along with default and usage guidelines, can be found on this site. I’ll have an article posted soon to help you learn your way around the site; in the meantime, I urge you to begin adding this website to your troubleshooting toolkit.

Chris Bryant, CCIE #12933, is the owner of The Bryant Advantage (http://www.thebryantadvantage.com), home of free CCNA and CCNP tutorials, The Ultimate CCNA Study Package, and Ultimate CCNP Study Packages. Video courses and training, binary and subnetting help, and corporate training are also available. Pass the CCNA exam with Chris Bryant, CCIE #12933!

We spend many hours laboring over our websites, changing this and that. But are we accomplishing our goal of increasing sales? Think about how much time and money you have spent driving traffic to your website. Have your sales increased?

On average a whopping 98% of your site visitors are leaving your site without becoming customers!

We can speculate all we want as to why that is, but i think all of us would agree that having a Customer Service in a form of Live Help via Text Chat on our websites would definitely benefit our sales and in the same time will add human touch to our web pages.

Think of Live Help on your website as you would about 411 directory. If you need a phone number for Pizza Shop on 4th and South you’d pick up the phone and dial 411 and in 30 seconds you are placing your order for 3 large pizzas delivered just in time before your favorite TV show.

Now imagine having “411 directory” or let’s call it “Instant Help Service” on your website! Live Help technology brings this ability to the net today.

For most of its brief history, online shopping has been a largely anonymous process, with Web-based merchants content to wait for browsers to initiate an interaction. But now, more businesses are adding Live-Chat technology that allows them to step up and make the first move and offer a virtual “May I help you?” The idea is to introduce a human factor into virtual shopping. “Shoppers like to buy from people,” says James Norton, CTO of ZaZa Software, Inc (ZaZaSoftware.com), website development firm based in Richboro, PA, “It’s the same as walking into a store and having a live person explain to you every product so you can make the right purchase. It makes a connection, a one-on-one conversation.”

There are companies on the net providing Live Chat technology. On average they bill $29 monthly per operator for enabling Live Help technology on web merchants’ websites. But it has changed since ZaZaCHAT was released on the internet market on February 22, 2006. ZaZaCHAT Live-Help(ZaZaChat.com) web-based software has all the features Live Chat technology should have and yet it is offered completely free of charge. Some of its features are as follows:

1. Support web site visitors via Real time Text Chat

2. Monitor website traffic in real time
3. Extensive visitors information including Geographical Location

Live Help via Chat is a modern and elegant way to present your website to your visitors. And without a doubt it will benefit any e-venture and is guaranteed to increase sales and customer satisfaction.
Michael Kansky, Useful Web Tools Reviews

Michael Kansky
New Web Tools Reviews
ZaZaCHAT Live-Help

To pass the BSCI exam, you need to know the difference between IRDP and HSRP. While they have the same basic function, the operation and configuration of each are totally different.

The aim of both is to allow hosts to quickly discover a standby router when the primary router fails. IRDP is commonly used by Windows DHCP clients and several Unix variations, but you do see it in Cisco routers as well. IRDP is defined in RFC 1256.

IRDP routers will multicast Hello messages that host devices hear. If a host hears from more than one IRDP router, it will choose one as its primary and will start using the other router if the primary it’s chosen goes down.

HSRP is a Cisco-proprietary protocol that is designed for quick cutover to a secondary router if the primary fails, but the host devices don’t “see” either the primary or secondary router. The hosts use a virtual router as their default gateway. This virtual router has its own IP and MAC address! All the while, the router chosen as the primary is actually the one doing the routing. If the primary router goes down, the secondary router quickly takes over with no major interruption to network services.

The HSRP routers communicate by multicasting updates to 224.0.0.2, and its through these hellos that the HSRP routers decide which router is primary and which is secondary. HSRP is defined in RFC 2281.

The configuration of each of these will be covered in a future tutorial. In the meantime, I urge you to read the RFCs mentioned in this article, and visit www.cisco.com/univercd to read about the configurations and options available for both of these vital protocols.

Chris Bryant, CCIE #12933, is the owner of The Bryant Advantage, home of free CCNP and CCNA tutorials, The Ultimate CCNA Study Package, and Ultimate CCNP Study Packages.

For a FREE copy of his latest e-books, “How To Pass The CCNA” and “How To Pass The CCNP”, just visit the website! You can also get FREE CCNA and CCNP exam questions every day! Pass the CCNP exam with The Bryant Advantage!