The Consumer Salon

Following are some quotes and dialogues that reflect the principles of superultramodern science ( physics, mathematical science, and philosophy ). (The creation of Dr Kedar Joshi (b.1979), Cambridge, UK)

The 21st Century Intellectual Battlefield
(The battle is fierce, prolong, essential, and inevitable.)

‘Philosophy is written in this grand book – I mean the universe – which stands continually open to our gaze, but it cannot be understood unless one first learns to comprehend the language and interpret the characters in which it is written. It is written in the language of mathematics, and its characters are triangles, circles, and other geometric figures, without which it is humanly impossible to understand a single word of it.’
- Galileo Galilei

In reality the universe has no geometry.
- Kedar Joshi

Is the Universe a computer ?
- John Barrow

Yes, the universe is a gigantic non – spatial computer, free of all spatial constraints ( e.g. time to fetch data from memory, limited memory, possible faults in hardware and / or software ). The spatial world is a virtual reality, a mere illusion to non – spatial observer/s. The universal computer hardware is composed of non – spatial mental events. The universal software is a group of non – spatial computer programs. The laws of physics, being logically unnecessary, are changeable rules in the universal computational programs. The NSTP ( Non – Spatial Thinking Process ) theory is the abstract mathematical description of this universal computer. In other words, NSTP is a computer theory of the universe. And the ultimate triumph of human achievement is to be able to manipulate the universal non – spatial software in order to obtain maximum benefit. Though the road to such triumph is not yet clear, its beginning is set out in the ‘Superultramodern Principia’.
- Kedar Joshi

All the theoretical physicists today are being deceived by the smart non – spatial computational processes that create the spatial virtual reality. The non – spatial universal software knows general relativity, for example, and produces appearances, that confirm with the scientific experimental observations, as if the general relativity is true.

Virtually all of the ideas in modern physics are severely incomplete on their physical ( or ontological ) side, e.g. general relativity. Some of them are ( likely to be ) wrong in any sense, e.g. the particle theories’ explanation of the force of attraction, the concept of graviton, or the string theories. So unless and until revolutionised on a grand scale modern physics can never reach the zenith : realising the theory of everything.

Most of the pure mathematics today is not worthy of being hailed as ‘pure’ ( or genuine ). In fact, it is applied ( or fuzzy ), something whose existence is mere for the sake of convenience with no intrinsic meaning at all. And sometimes this meaninglessness causes severe inconvenience ( e.g. the Poincare conjecture ).

To sum up, at present, theoretical physics and pure mathematics are less theoretical ( or pure or conceptual ) and more practical. They are notoriously indifferent of the semantic content and conceptual validity of their models. This indifference is leading them to wrong directions. If they wish to get on the right track, if they desire to succeed, and if they ever seek the holy grail, they must open their doors for a new brighter light to come in. Opening the doors is a revolutionary act, a paradigm shift, which Superultramodern science endeavours to achieve in the 21st century.
- Kedar Joshi

‘When a man sits with a pretty girl for an hour, it seems like a minute. But let him sit on a hot stove for a minute and it’s longer than any hour. That’s relativity.’
- Albert Einstein

In the former situation the man undergoes states of consciousness that make him feel an hour like a minute, while in the later situation he undergoes states of consciousness that make him feel a minute longer than any hour. And that’s how relativity works.
- Kedar Joshi

‘I now believe that time does not exist at all, and that motion itself is pure illusion. What is more, I believe there is quite strong support in physics for this view. ‘
- Julian Barbour (The end of time, 2000)

You come to believe in space and time as forms of illusion; I tell you how the illusion is worked out through non-spatial mechanics, which is described in the NSTP theory. This vision shall change the face of science in the early 21st century.
- Kedar Joshi

‘Physics must be recast on a new foundation in which change is the measure of time, not time the measure of change.’
- Julian Barbour (The end of time, 2000)

Yes, absolutely. As time exists only as an experience of change, where the experience itself is nothing but some non-spatial feeling, it is the experience of change that is fundamental, not time.
- Kedar Joshi

What are space and time ?

Space and time have two kinds of existence, which I state in the decreasing order of certainty. 1) They are experiences existing in the form of non-spatial feelings. 2) They are superhuman ideas also existing in the form of non-spatial feelings. Space and time are forms of illusion to non-spatial observer/s.

Space and time are both absolute and relative. As superhuman ideas they are absolute (as they are pure ideas independent of any experience), while as experiences they are relative (as there could be infinitely many possible experiences of space and time).
- Kedar Joshi

Time Machine and The NSTP Theory –
Getting into the past is the same as having exactly the same experiences as those had in the past. And for doing this one has to modulate the universal non-spatial superhuman thoughts/program/software, a kind of non-spatial time machine.
- K.J.

The Joshian / Superultramodern conjecture of space –
Space is three and only three dimensional. ( Considering the NSTP theory there is no evidence whatsoever that space has more than three spatial dimensions.)
- K. Joshi

All meaningful theories speak about reality, and thus are verifiable / falsifiable. However, they may not be verifiable / falsifiable at present due to limited human knowledge, powers, and, in general, progress. ( It is possible that they are forever unverifiable / unfalsifiable for humans. ) And this human inability does not at all mean that such theories are unscientific or absurd.
- Kedar Joshi

I think that modern physics has definitely decided in favour of Plato. In fact the smallest units of matter are not physical objects in the ordinary sense; they are forms, ideas which can expressed unambiguously only in mathematical language.
- Werner Heisenberg

The smallest units of matter are indeed ideas existing in the form of non – spatial feelings, the ideas that are inferior to the Platonic realm of eternal mathematical truths and ideas, which exist in some unknown physical form.
- Kedar Joshi

‘The theme running through the tour through the principles of physics is that progress has often consisted in uncovering “hidden unities”.’

- John C. Taylor, Hidden Unity in Nature’s Laws
Professor emeritus of mathematical physics
Cambridge University

All ( mysterious ) natural phenomena are aspects of the principle that space is a form of illusion to non – spatial mind, which is governed by super – non – spatial mind. This principle, captured in the NSTP theory, represents the greatest hidden unity in nature’s laws known to mankind.
- Kedar Joshi

There is no better, there is no more open door by which you can enter into the study of natural philosophy, than by considering the physical phenomena of a candle.
- Michael Faraday

There is no better, there is no more open door by which you can enter into the study of natural philosophy, than by considering the physical phenomena of consciousness ( i.e. feelings ), specifically consciousness of a candle.
- Kedar Joshi

More significant mathematical work has been done in the latter half of this century than in all previous centuries combined.
- John Casti, Five Golden Rules, 1996

The mathematical proposition that ‘feeling/s are conceptually distinct from their bodily counterpart/s and that no spatial structure can be a representation of feeling/s’ is more significant than all the previous ones combined. And it forms the road to the fundamental understanding of the universe.
- Kedar Joshi

About the Author

http://superultramodern.blogspot.com

Despite the fact that the Property Index service is only a fairly young concern, starting their business only in March of 2007, they have advanced to expert status very quickly. De facto, they are a extraordinarily accessible concern dedicated to offering their expert guidance to any person striving to buy, sell, etc. estate in a globalized world. They assure they will offer you assistance to uncover bang-on what you have called for very swiftly and, even better, sans hassle.

Real estate can easily be purchased wherever you want nowadays, certainly the coolest area being property on the market in Spain. It should really be no effort to specify the marvelous real property on the market in Spain, one rationale for wanting estate here being the houses and apartments on the market and the great opportunity of spending your life among such a exciting populace.

This is one of the truly favored regions nowadays, and considering the overall attractiveness and wonderful weather surrounding you all year long, who could be wrong? Real estate in Spain is immersed in culture, art and history, this realm of the world has been and is still home to various cultures.

Around 25-30 years back you would find just a dribble of Englishmen keen on real property in Spain. Ask any individual who has removed to Spain and they are certain to back it up. Lots of people would will see it as a simple fashion and others will see it as a near to an addiction… People that are looking to transfer here may range from young well to do couples keen on an exciting challenge to OAPs who intend to enjoy themselves and chill out.

There may well be perplexities when attempting to purchase real property abroad; expectably there’ll be a million different, rather complex, steps whether plotting, inspecting or completing. Even if one minor action is missed this is certain to generate sweeping perplexities plus, preeminently, monetary loss.

Obviously, as is to be anticipated with this sought after location, real property may well be fairly high priced in this area and this, of course, is just on account of the steep market pressure. In spite of this patrons are doubtlessly somewhat spoiled in a place blessed by fun view. It has almost everything customers might ever wish for, and then some.

Property Index have a range of properties for sale in Spain, from villas to apartments.

We all have them, some good some bad memories of high school days that is! Most of us look forward to that grade school graduation from 8^th grade to 9^th, our freshman year, and year 1 of high school. Some schools go through the whole “graduation” from grade school to high school including the gowns and diplomas!

That way you get a taste of high school and what is to come. This is your graduation from a kid to a teen as well as a scholarly difference. In high school, you can go for many different sports, intellectual clubs like math and debating, ski clubs and of course, band! If you participate in your chosen field, there are awards you can earn for excellence in your sport or academic club. Letterman jackets and sweaters are but one example.

These are a few of the examples of the achievement awards, which you can earn in your high school years. If you are good enough, you can not only get these awards but also work for and apply for scholarships to further your education with and make it easier on your student loans, and your parents!

I have to say I enjoyed my high school years, the fun with friends and the status over the “younger grades”. I remember lording it over the new comers to the younger grades… I am sure most of us have that experience on one end or the other of the spectrum.

However, we are all working for one thing, that piece of paper that says, “I did it!” Your high school diploma. It can be a task for those of us who did actually have to work to get through school, but it is all the better when you get that sheepskin of completion!

After four years of high school, you have taken all the tests, passed the hurdles and now you are more than ready for graduation day. The award ceremonies are usually some time in the Junior year, to spur you on to better things in your senior year. By graduation, you have received any awards you are due including your letterman jacket or sweater for your accomplishments in school. These are long before diploma day and are certainly marks of accomplishment. Enjoy your young days, especially school you will make friends and get skills that will last you a lifetime,

Cellular phones are in schools, banks, malls, and homes across the country. While cellular phones have been an important technological advancement, they’re not without their drawbacks.

Reliability is one of the most significant disadvantages of cellular phones. Many people have replaced their land-line home phones with cellular phones, but this could prove problematic in a true emergency. If your house is on fire, dead batteries and weak signals are the last things you should be worrying about. Dropping your land-line service may seem like an easy way to save a few dollars, but in most cases it’s not worth the risk.

Cell phones can also be easily damaged by improper handling and storage. Non-repairable corrosion can result if you expose your cellular phone to water or use wet hands to push the buttons. Exposing your cellular phone to excessive heat can damage the battery or internal components. Leaving your cell phone in extremely cold temperatures could possibly cause a temporary loss of the screen display.

While it won’t endanger your life or harm your phone, cellular phone “cloning” will damage your bank account. A phone is cloned when someone steals its unique electronic serial number and telephone number. This allows the thief to charge unauthorized calls to your account. If you think you have been a victim of cloning, contact your cellular phone carrier immediately.

Subscriber fraud is similar to cloning and occurs when a thief steals your personal information to sign up for a cellular phone account in your name. Once you’ve discovered that you’ve been the victim of subscriber fraud, it can be difficult to prove to your cellular phone carrier that you did not incur the charges.

Cellular phones are integral part of life for many individuals, but it’s important to be aware of potential problems that may arise from their use. Like any other modern electronic device, cellular phones are not without their drawbacks.

About the Author

Timothy Gorman is a successful webmaster and publisher of Cellular-Phone-Solutions.com. He provides cellular phone plans, service and free cellular phones on his website that you can research in your pajamas.

Native American Spirituality
John Cali

A member of our Chief Joseph discussion group recently wrote me asking if Joseph would talk about Native American spirituality in one of our newsletters. Here’s her letter:

“Hi John,

“I have no clue as to whether this would be an appropriate topic for a future newsletter, but I thought I would share this thought with you anyway.

“I have read a fair amount, but I know I am very ignorant with respect to Native American spirituality. So perhaps sometime Chief Joseph and you could share some of the unique aspects of Native American spirituality.”

My response:

“Thanks for your posting, and for your suggestion about Native American spirituality. It’s an excellent suggestion. Joseph and I don’t usually make a distinction between spirituality, as a general concept, and spirituality as practiced by any particular group of people. Whether that group be Native American or any other people.

“But the Native Americans certainly did have spiritual values many humans today have lost sight of–respect for our Mother Earth, respect for animals, respect for one another, respect for the sovereignty of each individual.

“I don’t know as there’s anything unique about these Native American spiritual values. They’re really human values. And it would behoove all of us to pay more attention to them, and to what’s really important to all of us on this beautiful blessed planet of ours.”

And Joseph’s response:

Chief Joseph

What you might call Native American spirituality is not essentially different from most other forms of human spirituality. It is not unique in its essence. It may, however, be unique in its practice.

Basically, Native American spirituality is simply a reverence for life, a respect for the divine spark in all life, in all beings. In that way it is pure, as contrasted with the dogma, theology, and laws which often drag other forms of spirituality away from their roots, if you will.

The intent and essential nature of most forms of human spiritual practices are good. And if more humans were more practiced in simply allowing their brothers and sisters to follow their own paths, then none of the religious turmoil that pervades your human society could exist. Everyone would be following whatever path he or she felt was right. And not caring what paths others were following.

But you do care what paths others follow, even though it’s none of your business. And that is exactly what’s given rise to all the senseless dogma, laws, shoulds and should-nots humans often impose on one another.

We are not saying Native American spirituality is superior to any other form of spirituality. We are saying if you all get back to your spiritual roots, you would find only minor, meaningless differences among your many spiritual paths. And you would not feel the need to impose your own beliefs and values on another individual or another people.

Spirituality, as we see it, is simply an awareness you are all more than the humans you know yourselves as. And the awareness all of creation, whether you consider it animate or inanimate, is more than the simply physical. All beings, all that is, are infused with the spiritual essence of the divine.

Many Native Americans practiced this pure form of spirituality in the past, and some still do. Many non-Native Americans practiced it in the past, and many still do. It’s obvious, however, many people, Native American or not, have strayed from their spiritual roots.

You can get back to your spiritual roots by simply acknowledging all that exists is divine. When you get back to your roots, you will–in John’s words–have respect for your Mother Earth, respect for animals, respect for one another, respect for the sovereignty of each individual.

Copyright © 2004 by Great Western Publishing

About the Author

Since 1992, John Cali has been communicating with a spirit called Joseph. In one of his many physical lifetimes, this spirit was incarnated as the legendary Chief Joseph of the Nez Perce tribe in what is now Oregon.

Email john@greatwesternpublishing.org
Website www.greatwesternpublishing.org
Free newsletter at chiefjoseph-on@mail-list.com
Private readings with Chief Joseph at readings@greatwesternpublishing.org

Web im Wagen – Der CarPC frs Internet im Auto

Der CarPC und die multimediale Aufrstung in PKWs und LKWs geistert schon seit Jahren in den Kpfen der Hersteller und vieler Anwender herum. Dabei sind die Hintergrnde vielfltig und in vielen Fllen auch unternehmensseitig als relevant anzusehen.

Bisher haben sich die Automobilhersteller aber noch sehr zurckgehalten und es sind im Markt derzeit nur zaghafte Versuche zu erkennen das Internet in’s Auto zu bringen.

Renommierte Automobilhersteller wie Audi, BMW und Mercedes haben bereits vereinzelt IT-Funktionen und -Anwendungen in ihre Fahrzeuge eingebaut. Doch leider blieb es immer nur bei Versuchen. So hat krzlich Audi die Taste “NET” in Ihrem MMI durch “Info” ersetzt und wird kurzfristig keine Internet-Dienste serienmig anbieten.

Die Systeme ab Werk gehren also noch zu den Einzelfllen und knnen derzeit nicht vollkommen berzeugen.

Doch einige engagierte Hersteller und Anbieter stellen bereits ausgereifte Systeme, auch fr den unternehmensweiten Einsatz zur Verfgung.

Warum CarPCs

Viele Unternehmen sind auf Ihre Auendienstmitarbeiter angewiesen und Selbststndige verbringen ebenfalls einen Groteil ihrer Zeit auf Achse. Beide Berufsgruppen sind jedoch unterwegs von der Kommunikation und speziell von der IT-Abteilung ihrer Unternehmen weitgehend abgeschnitten – selbst wenn das Mobiltelefon einen Teil der Kommunikation aufrechterhlt, fehlen doch oft Informationen, die nur zentral bereit stehen.

Erfolgreiche Ausnahmen finden sich in Transportwesen, Auendienst, Servicebereich, Notfalleinsatz und VIP-Umfeld – Otto Normalverbraucher aber ist auen vor.

Das muss nicht sein! Abhilfe schaffen CarPCs. Sie helfen sogar unterwegs up to date zu bleiben.

Dabei spielt es keine Rolle, ob Sie die Daten vor Antritt einer Reise auf den CarPC bertragen, oder ob Sie von unterwegs darauf zugreifen. Selbst bei der schnellen Disposition von Einsatz- und Transportfahrzeugen helfen die Anwendungen auf Basis von CarPCs erheblich.

So knnen die Disponenten sehr schnell ber die GPS-Ortung den aktuellen Standort der Fahrzeuge ermitteln, die neuen Einsatzorte disponieren und die Daten per E-Mail oder SMS an die Fahrer weitergeben.

Diese werden dann ber die integrierte Navigation sofort zielgerecht an den neuen Einsatzort gefhrt. CarPCs bernehmen auer solch kommerziellen Aufgaben aber auch ganz alltgliche: Navigation, Entertainment und Kommunikation.

Ein Internet-Zugang im Auto wrde in solch einer verzwickten Lage helfen – Das Bordcomputersystem wrde mit tagesaktuellen Daten, die er Online-Verbindung ins Auto ldt, den Fahrer informieren, welche Tankstelle geffnet – und mithin sogar die aktuellen Preise abfragen.

Mehr noch: Das Navigationssystem htte nur die geffneten Tankstellen bercksichtigt und dann berechnet, welche bequem mit dem verbleibenden Benzin erreichbar sind – um dem Fahrer schlielich ohne manuelle Eingaben die preiswertesten drei zu empfehlen.

Das Beispiel zeigt – beim Internet im Auto geht es nicht primr uns Surfen -fr Surftrips in Websites ist das Displays zu klein. Aber viele Hersteller bieten die einfacheren WAP-Seiten (Wireless Application Protocol) an – schlielich haben viele Fahrzeuge mit Mobilfunk, Anzeigesystem und Rechner die entsprechenden Technologien ja bereits an Bord.

Ziel der automobilen Online-Anbindung ist es vielmehr, sinnvolle Dienste in Interaktion mit einer externen Intelligenz ins Auto zu bringen – etwa der Dienst “Parkinfo”, den BMW neben der Tankstellensuche im Online-Portal anbietet.

ber den Internet-Zugang kommen Daten von Parkhusern in 80 Stdten. Wobei einige Garagen nicht nur die Zahl der freien Parkpltze melden, sondern auch noch ber die Tendenz – nach oben oder unten — informieren

Sie wollen dazu mehr wissen? Dann lesen Sie eine Detailstudie und einen umfassenden Artikel bei tom’s networking guide.

Von Car-Web-WAP ber Windows XP im Wagen bis zu Anbietern von CarPCs und Autohersteller finden Sie dort alle Informationen und knnen Ihr Auto “internetfest” machen.

published at www.GermanNews.com

About the Author

Arno Kral

editor at German News

CROP CIRCLES:

The crop circle enigma is not always a hoax. I am not able to see how someone could do a massive design overnight in the cases where the plants have their stems broken from within. Yes, that is the case in what I consider the real crop circles. The wheat or other plants have the stalk exploded from within and the stalks can be bent at a distance up the stalk which would not happen if the use of weighty rollers was applied to them. Thus we are able to speculate many things but I see no reason for it to be aliens or at least not a visit in physical form by extra-terrestrials.

There are many segments of this book that cover the science of energy and its lattice designs that I think relate to this phenomena. The designs are sometimes advanced mathematical theorems and there are many Keltic designs. The Kelts or their Druids and shamans were in tune with the Earth Energy Grid and that Grid is part of the larger Cosmic Thought Field that Affinity connects across universe. Thus if it is a message from some intelligence inside the Earth’s ‘event horizon’ or local area network of dimensions we would expect to see Keltic designs if the Druids were in fact making representations of their attunements.

Why this simple factual and historically based observation is not made by other authors is beyond me. But I am constantly amazed by people’s ability to deny the simple and obvious that is around them all the time. I can see why the media and paid hacks in academic circles do not wish to integrate history and ancient advanced sciences like Harmonics into their writings. The governments do not want the truth of the ancient Brotherhood to become common knowledge. They benefit greatly by the common perception that man is advancing and improving and man once was stupid and superstitious or a barbarian and hunched-back cave dweller. But I am the proud part owner of artifacts that go back to the pre-Ice Age period which show giraffes and lions as well as kaleidoscopic stones that function as books or almost a video. Thus I am in possession of a form of proof seldom seen in the annals of propaganda called scholarly or academic.

There are many possible ways that these rocks and masks or other artifacts could be made. All the ways are outside of what we credit the ancients with having. Lasers, sound rays or sonic drills, and the ability to alter the structural make up of matter through spiritual or mental attunement are possibly involved. Intelligence or consciousness does associate or coagulate and form banks of energy similar to each other. I first wrote about this some four decades ago as a teenager trying to explain the phenomena of ghosts and elementals.

When two muons shielded from cosmic rays like gamma rays were separated in the deep mines formerly used by INCO at Sudbury in Canada something occurred that I think relates to this. They energized one muon and the other one that had been connected with it responded. Do we therefore have the right to say all energy is connected by what might be called ESP? Is this Intelligent Design or Affinity at work?

What level of connectiveness is man capable of if mere sub-atomic muons have such a medium for communicating? Is this important enough to consider and learn as was once done? String Theory tells us that all matter is comprised of or built from ‘one-dimensional harmonic forces’. Is this the LOGOS written about in the Bible (BBL in vowelless script that all languages once were)? Is the tower of Babel (BBL like the Bible and Byblos) that my Phoenician Kelts put into myths as the Father of Biblical Archaeology says is the case; when he says “The Bible is a Phoenician literary legacy”? Does anyone care to see and study these artifacts with me? Other correspondents of mine have similar rocks they go so far as to call a Philosopher’s Stone. One of them is a genetic researcher and the ancients attuned to the interior designs of the animals they bred which I have spoken or written about for those same four decades. Genetic knowledge transfers from person to person when the genes are passed in sex and procreation. This is written about by the esoteric schools of thought as fact for millennia. The Hobbit or Bonobos and so many other things are part of this – possibly? What do you think? Nah – I am just a nutcase.

GERALD HAWKINS:

There is something about the Hawkins clan that I like. My most adept and austere teacher was a Hawkins related to Black Jack the Privateer and I wonder if this man who died recently while happily flying his model airplanes is one of them. I think it is very possible that genetic information transfer is real. Mathematics and astronomy was his forte but he also had a gift for Public Relations when he ran the contest to pay a large sum to anyone who could do the math in Crop Circles.

“Perhaps the most obvious scientific investigation that can be performed, when one is confronted with the intriguing shapes that crop circles can take, is a geometric analysis of the symbols. This was the approach followed by Dr. Gerald S. Hawkins, former chairman of the astronomy department at Boston University. Hawkins was probably the first person who unambiguously demonstrated that crop circles are much more than just some arbitrarily sized and randomly positioned patterns in the fields. After reading the bestseller Circular Evidence, in which an extensive overview was given of all British crop circles for the period 1978-1988, Hawkins analyzed all formations presented in this book. (2) In those early years the pictograms still had simple shapes: single circles, multiple circles in a pattern, and circles with concentric rings around them. All diagrams were put through a straightforward mathematical analysis, during which the proportions of the circle diameters and the areas inside the rings were determined. A total of twenty-five pictograms were taken into account.

Hawkins discovered that the resulting ratios revealed a strong correspondence to the white keys on a piano keyboard… In simple terms it boils down to the fact that the white keys on a piano keyboard can be logically related to the ordinal numbers 0, 2, 4 5, 7, 9 11, and 12. {Pythagoras developed the modern octave in music and all the crop circles have something to do with the ‘Singing of the Spheres’ he developed as part of what is in the Great Pyramid he learned it from. Harmonics and the inter-relating lattices of earth and cosmic energy are involved and not aliens as I see it.} When Hawkins determined the geometrical ratios from the individual pictograms, he discovered that all of these corresponded to integer numbers.” (1)

About the Author

Author of Diverse Druids
Guest Writer at World-Mysteries.com
Columnist in The ES Press Magazine

When customers dial an 800 number that they saw on the television screens, they do not realize that they are calling a center with technologically advanced computer and screening systems. The operators at the other end of the line are located in call centers and they have been fully equipped with call center software that can tell them a great deal about the caller. Call center software helps the operators help the customer. It is how the workers ensure callers speedy, secure, and accurate service.
Call center software has an array of features that help these businesses operate. The software handles everything from management to call tracking and data analysis to automatic dialing. It works for both inbound and outbound calling centers and has specific programs for each type of center. Much of what operators must do is automatic. The call center software processes most of the information entered by the call center employees.
Inbound call centers utilize call tracking software that helps them monitor how many calls come into the center during a specified period. It records the duration of the call, number of transfers, to where the call transfers, and hold times. All of this information combined helps managers understand the productivity of the call center. Account management software displays the caller’s financial history with the call center. If the customer has called before, it shows past purchases, amounts due and paid, and more. Contact management programs from call center software show all types of interactions between the employees and the customer. This includes phone contact, emails, correspondence, etc… Any of this information goes on to subsequent operators if the original operator must transfer the call. Some call centers even extend their services to the Internet. This is self-service via the Internet and it is for those customers who want quick answers without having to wait for operator assistance.
Outbound call center software comes with features specific to the needs of this type of call center. The employees often face many obstacles when trying to get customers to respond to their unsolicited calls. Voice messaging and broadcasting programs created automated messages that record to a person’s answering machine. This way if the person is not home, the operator can leave a computerized message and quickly move on to the next call. Predictive dialers mechanically dial phone numbers for people that fall into specific target markets. These dialers select the correct candidates for the operator so that they do not have to determine whom to call. In addition to this, outbound centers need the call center software that helps monitor calls and productivity.
Both inbound and outbound call center software comes with technical assistance for the operators. The software automates much of the information processing that operators must do, but no technology is perfect. Therefore, technical assistance arrives in the form of FAQs, how-to guides, and a helpdesk with IT professionals.
If you are interested in getting call center software for your call center business, consider companies like Avaya, Avalanche, Database Systems Corp., and Siebel.

About the author:

S. Johnson is the lead writer for http://www.callcentreawards.com

Keywords, Keywords, Keywords… establishing an internet presence is said to be all about controling the hot keywords. But the fact of the matter is that establishing your company as an industry leader is much more important.

I did a little research on the keywords used by large companies and found that keywords were really secondary to having a great brand identity.

Coke.com uses a total of 3 key words, Saddleback Church uses just 2. Can you guess what they are?

Building a great business and letting people know about it through traditional methods can drive business to your site and is far more cost effective than pay per click. Pay per click is like having a store on Main Street and being charged for everyone who looks in the window of your shop. Would you let a city do that? What if the newspapers charged you for everyone who read your ad in the paper whether they purchased from you or not?

Focus on developing your business reputation and customer service, tell everyone you meet to check out your website, then give them services on the site that are useful, entertaining, interesting and are updated frequently.

Why do you have a website? Internet customers are great but they are tremendously fickle. Not only that most are just surfers. What if you owned a business in a mall and the mall charged you for everyone who entered your store would you bid against a similar store in the mall to be charged a higher price for every person who walked by your window?

Just as Las Vegas Casinos are the winners and gamblers are the losers. Search engines are the winners pay per click clients are the losers.

The popularity of Saddleback Church is the result of marketing technique that is totally and completly dependant on building relationships from small groups. The church has 2,600 links on Google, 17,100 on Yahoo (Alta Vista) but these links were not purchased or created on link sites. They come from real people who have heard about the church and are interested in the product. Coke has 10,200 links on Google and 18,000 on MSN do you think they purchased those links. Look for Coke under the key word soda or carbonated drinks they aren’t even in the top 50.

These are companies that have worked to create their business first and the website followed.

Go to www.sitereportcard.com and check out the keywords used by Coke and Saddleback Church. I don’t think you will be surprised. They have built a name in their respective communities and can be found on the internet by that name. No 499 keywords, no pay per click, no cons or traps…. just good business branding and great reputations.

If you want to see if your keywords are effective check out Wordtracker.com

Linkworth is a new tool for webmasters. Linkworth offers links for sale by other webmasters.

Text Link Advertising is taking the internet by storm right now and there is nothing to help a webmaster control and/or manage the entire process. The idea of keeping up with the hundreds or thousands of text links or text link ads you have is mind boggling and we have developed a state of the art meeting portal between webmasters who sell links and webmasters who buy links.

So, if you are wanting to increase traffic to your page, you can buy a one way link with a website of your choice. Linkworth has listed the websites by content type, so it is very easy to find a suitable website that you want to link with.

Also, if you own your website, you can sell links on your website as a way to generate extra revenue.

I highly reccomend checking out Linkworth and see if you can increase your web traffic and revenue.

Learn more at http://www.linkworth.com/?a=749